A Note From Our Founders
As COVID drags on into its 12th, we all are struggling with exhaustion of this situation. It would be nice to go out to restaurants, support our local businesses, see a movie – but we all must stand together, care for each other and be cautious, prudent, and patient. Germany released a funny video explaining our challenges regarding the pandemic which puts things into perspective (video embedded below). We all must do our part and take care of one another.
At Simpli Home, we care about the health of our community – our customers, our employees, and our world. At this point, our global offices are closed, partially open or open following local country guidelines. In our offices, warehouses, and factories we all are practising social distancing, wearing our masks, and using lots of hand sanitizer. Most of our staff are working from home and going a little stir crazy. We meet everyday with them using all the various communication apps – and are actively involved their lives and the lives of our customers and vendors. Unfortunately, we have also experienced firsthand the effects of COVID, as some of our global staff have contracted the disease and are struggling with its effects. We wish them a speedy recovery.
It seems that vaccines are rapidly being developed, but we anticipate that it will take quite a while to roll out so this situation will last a while longer. In the meantime, we are working to make sure to get you the products you love when you want them and in the safest possible way. As you will notice, many of our products are out of stock. Furniture demand has increased dramatically during COVID resulting in shortages of materials, factory capacity and shipping containers. We are working diligently to get products here as fast as we can. All product that we have in stock is being shipped in the most responsible and careful way and we are following all governmental guidelines in our operations. We have also increased the size of our customer service team to handle all your issues, requests, and questions.
We thank our teams and amazing customers for working with us during this tough time. We can see the light at the end of the tunnel and wish you all to be safe. Your health and safety are important to us. Please follow the instructions provided by your local health authorities. We are closely monitoring the situation and will continue to provide updates as they become available.
Erez & Yoram Weinreich, co-founders