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FAQ

Due to the COVID-19 outbreak, you will notice that some of our shipment delivery promises will take longer than usual. Please click here for details

You can buy all of our products online at Simpli-Home.com. Currently we only ship to US. You can also purchase our products online or in store, at various retailers across Canada and US. Please see Retail Partners section for details

No, multiple coupon code use are not allowed at this moment. Please use one valid coupon code of maximum value in the checkout page.

We do have Designer Discount program, click here to sign up with us. If you already have a designer account, click here to login in.

Yes. We do offer 10% Student Discount through Student Beans. Exclusions apply to Clearance products and Sitewide promotions. Multiple Discount codes cannot be combined. Please click here to learn more.

Yes. Simpli Home products have a 1 year limited warranty. Please see the 1 year warranty section for details.

If you have received your product damaged you can easily replace it by contacting our Customer Service Department, through our Parts Request section. After providing details of the condition and damage parts, we will send you the replacements at no charge. (Warranty conditions apply)

If you are missing any parts, you can contact our Parts Request Department and arrange to receive any missing parts (Go to Parts Request page for more details).

Yes. You can buy online directly from Simpli Home. Currently, we only ship to US.

You can download the detailed product dimensions under each product page.

If you are missing an instruction manual you can download it from the website under each product page.

No. We do offer replacements for missing or already damaged products based on warranty conditions, but we do not have any repair services.

All of our wood furniture require assembly. Some of our upholstered furniture also require partial assembly.

In the case of no unusual circumstances the parts are usually shipped within 5 to 7 business days.

Proposition 65 requires businesses to provide warnings to Californians about significant exposures to chemicals that cause cancer, birth defects or other reproductive harm.

 WARNING: This product can expose you to chemicals including formaldehyde, phthalates, lead and chlorinated tris which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov/furniture

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