How Can We Help You?
At Simpli Home, we strive to make your life easier. We realize that sometimes you need help with our products. Our team of technical experts and customer service representatives are available during working hours to help you. For the fastest response please contact us via e-mail and we will respond within 24 business hours. For further assistance, please contact the number below from Monday to Friday, 9 AM - 4 PM Eastern Standard Time.
- Our return process only applies to the items bought from Simpli-Home's website, please read Return and Refund policy before submitting a request.
If you’ve bought items from our retail partners, please contact Customer Service.
- If you are missing an Assembly Instruction, Product Specification or the Warranty, you can find them on our website's product page under the download section.
- If you have received a product with damaged or missing parts you can easily request a replacement. Please click "Submit a Request" or send us an email and indicate the product model number, part number (with quantity) or letter, your full name, mailing address and phone number in the body of your message.
For Online Product Support Please Call: 1-866-518-0120
Customer Service Email Address: firstname.lastname@example.org
We look forward to hearing from you.