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7 Important Things to Do When Buying Furniture Online

With every passing year, it is becoming more compelling to buy your home furniture and home decor online. The reasons are convincing. Firstly, the variety that you can find online is unmatched by any in store offering. Secondly, the pricing is hard to beat. This is all good news for us - as we only sell online.  But buyer beware. As you are only buying based on images, videos, contents, star ratings and reviews - you don’t always know what you are getting. Any one of our pieces of furniture can be made much cheaper but will look the same in an image. So, how do you make sure that you get the right product, at the right quality and at the right price? Carefully.

  1. Product Descriptions and Specifications
  2. Images and Videos
  3. Comments and Reviews
  4. Measure Twice, Pick Once
  5. Customer Service
  6. Returns
  7. Security

PRODUCT DESCRIPTION & SPECIFICATION

The first place to start your journey is to read the product descriptions, bullet points and most importantly, specifications. In this content, you will find the quality of the product carefully described.  For example, almost all of our Ready-to-Assemble furniture is made from solid wood - not MDF or Particle Board - some are made from Pine, some from Rubberwood, and some from Acacia or Mango. Each type of wood has a different density and look. 

Simpli Home - Webbing and Sinuous SpringsWhen buying a chair or sofa, you have to be sure you know what quality you are purchasing. You can look online and find 10 chairs that look the same but have wildly varying prices. Often that is due to “what is under the hood”. At Simpli Home, we believe in making great furniture that will delight and excite our customers. As a result, we make our seating using top grade plywood and solid woods for our frame. We add webbing and zigzag spring for our seating support structure, high density foam, pocket coil and double thick batting for our seat cushions, and use high quality fabrics. We could save 30, 40 or 50% of our cost by using inferior materials and structure (as many of our competitors do) and get you similar looking furniture. But then what you would receive would be inferior and disappointing.

IMAGES & VIDEOS

Any reputable retailer of furniture will add lots of detail images and videos of their products. At Simpli Home, we try to make you comfortable in your purchase by taking lots and lots of images so that you can see what you are getting. We also shoot videos for almost every one of our products to show the comfort, the functionality, the sizing and the styling of our products when they are interacting with people. To be sure that you are getting what you want, also make sure that you have correctly color balanced your screen so that it accurately reflects the color of the furniture that you are purchasing. You can see lots of our videos on our YouTube page or on any of our product pages (check out our new Petra Sectional - and its video).

COMMENTS & REVIEWS

Don’t trust what we or our competitors tell you about our products? Thankfully, you can read reviews who have purchased the furniture and hear the truth about their experience. While our website is relatively new, we have been selling online for over six years. As a result, you can see thousands of reviews of our products on any of our partners’ websites. Check out our web store on Amazon and see the thousands upon thousands of reviews of our products. Or take a look at our Simpli Home landing page on Wayfair, where we have a 4.5. star rating for our company and tens of thousands of products reviews. Wherever you find Simpli Home products, whether it be Walmart, Bed Bath and Beyond or Home Depot, you will find multitude of reviews that should give you the utmost confidence in buying any of our products.

MEASURE TWICE, PICK ONCE

It is always important to know your space and have a clear idea of what will fit where. Model your room, and lay out the furniture pieces in a sketch. This will give you a clear idea of the size of all the furniture that you will require and where things will go. Then when you go online, make careful note of the width, height and depth of all the furniture pieces and make sure they will fit properly in your space. All of our products have dimension drawings to help you with your purchase. When buying larger pieces, make sure that the furniture will make it up your stairs or through your doorways. 

CUSTOMER SERVICE

Our customer service team is ready to guide you in your purchase and give you all the details that you need about any of our products. If you are spending hundreds or even thousands of dollars on a new piece of furniture, then you want to be sure that you will be thrilled by what you get. Follow this link to our customer service page to see how easy customer service can be!

RETURNS

Every reputable online furniture company has open immediate return policies and warranties. At Simpli Home, we pride ourselves in having easy returns and full limited warranties on all of our products. We believe in making sure that you have the best experience with our furniture and bathroom vanities and we want you to be thrilled with your purchase.

SECURITY

Only buy furniture from websites that have “https” in their URL. If they don’t, that means that they are not secure and it is unwise to put your credit card information in those sites. Simpli Home uses “https” protocol for our site to give you the ultimate in security.

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