Cancellations

Can I cancel my order?

If you change your mind and want to cancel your order, act fast!

  • Cancel within 24 hours of placing your order — or anytime before processing begins if it hasn’t been processed within that 24-hour period — to receive a full refund.
  • Cancellations after 24 hours are refunded minus a processing fee of up to 20% and the return shipping fee.

Complete the online request form, email us at customerservice@simpli-home.com, or call us toll-free at 1-866-518-0120. 

Simpli Home may cancel orders at any time without advance notice.